Privacy Policy
SQUATZ PRIVACY POLICY
Last
Updated: December 3, 2024
This service is operated by Squatz Holdings, Inc., a Delaware corporation ("Squatz"). This Privacy Policy governs your access to the Squatz mobile application, website, and any other mobile or web services or applications owned, controlled, or offered by Squatz now or in the future (collectively, the "App").
The term "you", "your", or "User" refers to any entity or person who views, uses, accesses, browses, or submits content or materials to the App. The terms "we", "our", or "us" refer to Squatz.
As part of our commitment to protecting your privacy, we want you to understand our data collection practices and how we use, store, and protect the information you provide. By visiting, signing up, using, and/or accessing the App, you consent to the data practices described in this policy. If you do not agree with these practices, do not use the App.
INFORMATION WE COLLECT
We collect both Personal Information and Non-Personal Information when you interact with the App. This includes when you:
- Access or use the App
- Create an account
- Open or respond to our emails
- Contact customer support
- Make a purchase
- Visit any pages displaying our ads or content
Personal Information
"Personal Information" refers to information that identifies you directly or indirectly, such as:
- Name
- Email address
- Phone number
- Date of birth
- Gender
- Current address
Personal Information is voluntarily submitted by you, and we will only use it for the purposes described in this Privacy Policy.
Legal Basis for Collecting Personal Information
We process and use your Personal Information based on the following grounds:
- Consent: We ask for your permission to process your data for specific purposes, and you may withdraw consent at any time.
- Performance of an Agreement: We collect Personal Information to provide you with the App and its services, improve user experience, and comply with contractual obligations.
- Legitimate Interests: We process your information to detect fraud, prevent abuse, or address security and legal issues, in accordance with applicable law.
Non-Personal Information
Non-Personal Information cannot identify you individually and includes:
- Device data (e.g., type of device, operating system, unique device IDs)
- Usage details (e.g., traffic data, logs, access times)
- Location data (if you allow us to collect it for location-based services)
HOW WE COLLECT INFORMATION
We may collect your Personal Information when you:
- Create an account
- Make purchases or requests
- Engage with customer service
- Interact with our marketing communications
We may also collect Non-Personal Information using technologies like cookies, pixel tags, and web beacons, which help us understand user behavior and improve our services.
STORAGE AND PROTECTION OF PERSONAL INFORMATION
We use industry-standard safeguards, such as encryption and firewalls, to protect your Personal Information. Access is granted only to authorized employees or contractors who need the information to perform their duties. However, please note that no method of transmission over the Internet is 100% secure, and we cannot guarantee the security of data transmitted to the App.
THIRD-PARTY DATA SHARING
We may share your information with third parties in the following situations:
- With vendors or service providers who help us operate the App (subject to confidentiality agreements).
- In connection with a business transaction (e.g., a merger or acquisition).
- When required by law, such as to comply with a subpoena or regulatory request.
- With our advertising partners, to provide you with tailored advertisements based on your interests.
We do not control the data collection practices of third parties and encourage you to review their privacy policies.
YOUR RIGHTS AND CONTROL OVER INFORMATION
Under applicable law (including the General Data Protection Regulation (GDPR) for users in the European Union), you have the right to:
- Access, correct, update, or delete your Personal Information
- Withdraw your consent to data processing at any time
- Object to processing based on legitimate interests
To exercise your rights, contact us at support@squatz.com. We may request verification of your identity before fulfilling your request.
SECURITY OF YOUR DATA
While we use reasonable efforts to protect your Personal Information, no data transmission over the Internet can be guaranteed as fully secure. You are responsible for maintaining the confidentiality of your login information and should notify us immediately if you suspect any unauthorized access to your account.
COMPLIANCE WITH APPLICABLE LAWS
We comply with all relevant privacy laws, including:
- General Data Protection Regulation (GDPR), if applicable to users in the European Union
- California Consumer Privacy Act (CCPA), for residents of California, USA
- Children's Online Privacy Protection Act (COPPA), which protects the personal information of children under 13.
If you are a resident of the European Union or another jurisdiction that has specific data protection laws, you may have additional rights regarding the collection, processing, and storage of your data.
CALIFORNIA INVASION OF PRIVACY ACT (CIPA) DISCLOSURE & CONSENT
By using this website, you acknowledge and consent that Squatz.com may collect, monitor, record, or otherwise process certain interactions and communications you have with our site. This may include clicks, page views, scroll behavior, keystrokes (excluding payment fields), chat communications, and other browsing activity necessary for security, functionality, customer support, analytics, and fraud prevention.
This monitoring may be performed directly by Squatz.com or by trusted third-party service providers acting on our behalf. All collection and processing of communication data is conducted in accordance with the California Invasion of Privacy Act (CIPA), and by continuing to use this website you expressly consent to such monitoring and data use.
If you do not consent to the monitoring of communications and interactions, please discontinue use of this website.
THIRD-PARTY ANALYTICS, TRACKING, AND COMMUNICATION TOOLS
- Meta Pixel (Facebook Pixel): Used to measure ad performance, understand visitor behavior, and improve marketing campaigns. Data collected may include page views, events, device/browser info, and other interaction metrics.
- Google Analytics & Google Ads (Google Tag / Pixel): Used to measure website usage, improve performance, and understand user behavior. May collect IP addresses, device info, browser type, referring URLs, and on-site interactions.
- Gorgias Chat & Customer Support Tools: Used to provide real-time assistance. Chat messages, timestamps, device/browser info, and interaction data may be collected for support purposes.
- Session and Interaction Monitoring Tools: Tools such as Clarity or Hotjar may record non-sensitive interactions (clicks, scrolls, navigation paths). Sensitive data (passwords, payment info) is excluded.
- Advertising & Marketing Partners: Trusted partners may collect limited data for personalized ads, fraud prevention, and marketing analytics. They are restricted from using data beyond described purposes.
Your Choices and Opt-Out Options:
- Disable cookies via your browser settings
- Use opt-out tools provided by Google, Meta, and other partners
- Discontinue use of the website if you do not consent
UPDATES TO THIS PRIVACY POLICY
We reserve the right to modify this Privacy Policy at any time. Any changes will be posted on this page with an updated "Last Updated" date. We encourage you to review this policy periodically to stay informed about how we are protecting your data. Your continued use of the App after the effective date of any updates will constitute acceptance of those changes.
CONTACT US
If you have questions, comments, or concerns about this Privacy Policy or your data, please contact us at:
- Email: support@squatz.com
- Mail: Squatz Holdings, Inc., 1600 63rd Street, Brooklyn, NY 11204, USA
